This website is operated by OurBoards Limited. OurBoards is a registered trade mark.
Protecting our customer’s privacy is hugely important to us. OurBoards Limited doesn’t capture and store any personal information about you when you visit OurBoards.co.uk, except where you send us your personal details via email, enquiry or shop form. When you send us your personal data it will be used exclusively for providing you with the information you have requested.
When you complete one of our contacts forms or purchase a product or service from this site your personal and order data will be stored for a period of five years.
We do not hold your credit/debit card details, this is help by our payment partner, Stripe.
Your name and address are passed to our delivery partner, UPS.
If you wish to know what information we hold about you or wish us to remove any personal information that we have about you then please contact us.
The data from any completed online forms is stored on our webserver which is located in London, United Kingdom. Your transactions with our site are protected using SSL technology. You can find a helpful guide to secure certificates here.
We don’t pass any of your personal data to outside organisations and/or individuals, except with your express consent, unless there is a lawful requirement to do so.
Periods for which retain customer data
Retain inactive accounts: 5 years
Retain pending orders: 6 months
Retain failed orders: 6 months
Retain cancelled orders: 6 months
Retain completed orders: 5 years
Retain enquiries or questions: 6 months
Retain Stripe Data: 6 months
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browser. For more information on cookies and how to control them please visit the website of the Information Controllers Office – Cookies.
We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. This is a web analytics service provided by Google. Google Analytics uses “cookies”, which are text files placed on your computer, to collect information such as visitor numbers and the most popular pages.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.